Requests by QR
The doctor orders a precise panel; the patient turns up with a single token. No mislaid request, no re-keying at the front desk.
From "come back in two weeks" to "we will tell you the moment it is ready". The lab request arrives from the prescriber by QR, the report lands on the patient's phone and the doctor's screen at the same moment, and every step carries a status — so the wait stops being a black box.
A result is only worth the doctor who reads it. Today it ends up as a photo of a printout in a messaging app, or in a folder the patient left at home. Doctavie links the prescription that triggered the test, your laboratory and the record that needs it — so your work arrives whole, first time.
The doctor orders a precise panel; the patient turns up with a single token. No mislaid request, no re-keying at the front desk.
Reserved, accepted, sample collected, in progress, result available: every step carries a status the patient follows on their phone — including when the sample goes to a partner and the turnaround is no longer yours to control.
Publish what you actually run, with reference ranges and stated turnaround, so doctors order exactly what you do well.
Letterhead, logo, field order: you design the layout once and it applies to every result you validate.
Values enter the record and trend over time: a March glucose and a September glucose read on the same curve, instead of two unconnected PDFs.
Register your technicians and your responsible biologist, licence and accreditation on file, verified before you go live.
Appointments, patient file, team, invoicing: what you kept in a daybook and three ring binders now lives in one medical laboratory management console — the same one that sends the result.
You declare your resources — a sampling station, a room, a bench — and each keeps its own agenda. Two bookings cannot overlap on the same one: the database itself refuses the collision. Day, week or month; a booking moves by dragging it, and each carries its status — arrived, in progress, done, no-show.
Your opening hours and your closed days are entered once. Free slots are computed server-side from them, minus what is already booked: a slot you are offered is therefore a slot that exists.
Almost all of your traffic walks in with a paper prescription and no account. That patient finally has a record with you: a roster searchable by name, and a file that gathers the orders you ran, the results you delivered, the bookings and what is still owed.
The owner invites colleagues by link and assigns a job — biologist, manager, technician, front desk — approves the non-clinical seats themselves, suspends, removes. And only an owner or a verified practitioner may sign a result.
A gapless numbered series, per facility and per year. The invoice is frozen the moment it is issued and is corrected only by a credit note. Lines are priced from your own nomenclature, and payments — cash, card, transfer, cheque — are tracked against the balance.
Fasting, current treatments, anticoagulants: the questions are asked before the visit, and a risky answer flags the order on the worklist. You know before the needle, not after.
“The sample was haemolysed, shall I redraw?” “You wrote liver panel — do you want GGT too?” The question goes to the prescriber, the answer comes back in writing and in real time, attached to the order. A notice can also go out to the patient, one way only.
What this is not: an instrumentation LIMS. Doctavie does not connect to your analysers and transmits nothing to CNAS. What it does: run the laboratory — appointments, patient file, team, invoicing — and deliver the result to the patient and the prescriber.
Submit the laboratory licence and the responsible biologist's credentials; every file is reviewed by hand.
List your test catalogue and compose your report template.
Accept doctors' requests by QR; the patient shows the token at your front desk.
Enter the values, validate, and the result reaches the patient and the ordering doctor at the same moment.
The phone is the front door. The Console is the back of house — the web workspace where doctors, pharmacists, laboratories, imaging centres and the platform team do the work that keeps the loop honest. No app store, no install: sign in and run your practice.
Every account is verified by hand before it goes live. Patients use the app — the Console is for the people who deliver care.
To close the paper daybook.
For the laboratory that runs with a team.
For the technical platform and its teams.
When a sample ships abroad, those two weeks are transport and technique — no software shortens them, and you know that better than we do. What Doctavie changes is elsewhere: the patient does not vanish during the wait, does not come back to the counter for a sheet of paper, and the follow-up prescription that comes out of the result stays inside your network.
“Digital result delivery removes up to 85% of "is it ready?" calls at the front desk, and roughly halves the time between a result being validated and a doctor actually seeing it.
No — and be wary of anyone who promises it. Turnaround is transport and technique. What we shorten is the time between "the result is validated" and "the doctor has read it", and the number of calls your front desk absorbs during the wait.
Yes. You compose your own layout — letterhead, logo, field order — and it applies to every report you validate.
Both. The result is data first, so values trend over time and feed the record; a clean PDF is generated for whoever wants one.
The patient keeps their results and decides which doctor to share them with; the doctor who ordered the panel receives them directly, in context with the rest of the record.
For laboratories
Requests come from the prescriber, results go back as data. The starter plan is free — we verify every licence by hand.